Separating Price from Products
Just recently, Marathon’s Mark Weber and I recorded an upcoming podcast, and I talked about Beverly and Tim Walden’s goal always to create a memorable…
When Was the Last Time You Did a Fire Drill?
When I was a kid, every so often in school, we’d do a fire drill. The point was that by practicing what to do if…
When You’ve Got an Angry Customer…
Intro by Skip Cohen This post about dealing with angry customers from Shep Hyken’s archives really hit home. My frontline experience in Customer Service…
Back to Capturing Wonderful Weddings
Intro by Skip Cohen When you start to read this recent post from Suzette Allen, your first impression is going to be that it’s an…
The Magic of Technology
Intro by Skip Cohen I love to create – taking life and turning it into art! We rarely share a “how-to” post, especially about image…
