Author: Shep Hyken

Shep Hyken is a customer service and experience expert, award-winning keynote speaker, and New York Times bestselling business author. For information, contact 314-692-2200 or www.hyken.com. Follow him on Twitter: @Hyken
  1. Business
  2. Inspiration
  3. Marketing
  4. Photography Education
Intro by Skip Cohen Obviously, I’m a huge Shep Hyken fan, and so appreciate his permission to share his wisdom on the Marathon Press blog. Today’s post was written around Valentine’s Day several years ago, but there’s no expiration date on great advice! This one especially hit home. It’s all about the importance of problem-solving […]