Valerie Thomas is the owner of a boutique photography studio in Pittsburgh, PA, specializing in high school senior portraits. She has created a luxury experience since day one of business. Valerie engages with her clients throughout the photo experience, allowing her to get to know them. She provides pre-session consultations, sends a beautiful magazine that includes session ideas, a style guide and a portrait prep check-list, and of course schedules in-person ordering appointments. She uses this time to showcase the most popular items she sells - albums, image boxes, and custom frames.