Business Growing a Thicker Skin – Part Two Intro by Skip Cohen Sarah Petty and her team never slow down in hitting topics to help you build not only a more substantial, more profitable business but a better YOU! Over the last year, probably more than ever in our lives, we’ve all had moments when our skin just wasn’t thick enough. Hunkered down, […] Written by Sarah Petty April 28, 2021April 28, 2021
Business Growing a Thicker Skin – Part One Intro by Skip Cohen If you haven’t checked out all the content on Sarah Petty’s “Joy of Marketing” blog, you’re missing an incredible opportunity to grow. And they’ve made it so easy with their podcast series, where they not only share the soundtrack but give you the transcript as well. Everyone is worried about their […] Written by Sarah Petty April 27, 2021April 27, 2021
Business The Importance of Showing Up on Time Intro by Skip Cohen As I read this post from Shep Hyken’s blog, it got me thinking about exceeding customer expectations. While he’s talking about the importance of being on time, let’s take it one step further. We’ve all been isolated for the last year, and as we slowly start to bring a little normalcy […] Written by Shep Hyken April 20, 2021April 20, 2021
Techniques Technology The Magic of Technology Intro by Skip Cohen I love to create – taking life and turning it into art! We rarely share a “how-to” post, especially about image manipulation, but this one from Suzette Allen is perfect. It deserves to be shared beyond her blog, “Suzette Says.” Her quote at the top says it all, but it got […] Written by Suzette Allen April 14, 2021April 14, 2021
Business Marketing Consistency – Across the Board We recently shared the first post on Marathon’s blog from customer service expert and NY Times best-selling author Shep Hyken. The post was about the three C’s of customer service, “Consistency, Consistency, Consistency!” It’s one of my favorite topics, and it’s also one of the most important words in your business – in all aspects. […] Written by Skip Cohen April 8, 2021April 8, 2021
Business The Three C’s of Customer Service Success Intro by Skip Cohen The fun of this industry has little to do with photography directly but the friendships that come out of everyone’s love for the craft. But we’re about to add a twist to the craft with our newest author, Shep Hyken. Four years ago, I shared a great quote about customer service […] Written by Shep Hyken April 5, 2021April 5, 2021