Management Tips from Santa Claus
I've never been a big fan of business motivational books, but my wife, Sheila, used to work in HR at Akron Children's Hospital and over…
The Importance of Being Unique
It’s March and the slow season in professional photography is winding down. But, it’s only typically slow regarding the retail business, and for many of…
The Importance of Handling Customer Complaints Quickly
"A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not…
Are You Involved in Your Community?
Are You Involved in Your Community? I’ve written a lot about fund-raisers, charities and being involved in your community, but there’s no such thing as…
Reducing Your Marketing Costs
Years ago I read a great article written by Donald Libey, a terrific strategic planner on the east coast. He wrote about consumer bundling, which…
