Customer Satisfaction

  1. Business
  2. Customer Satisfaction
  3. Photography Education
  4. Techniques
Intro by Skip Cohen While the communication vehicles we use have changed over the years, the basic principles of service haven’t changed at all.  As a photographer, you’ve still got to build and maintain the relationships with your clients. Trust, keeping your promises, exceeding expectations, and providing consistently excellent quality are all essential building blocks […]
  1. Branding
  2. Customer Satisfaction
  3. Photography Education
Intro by Skip Cohen I love Bev’s point in today’s post – are you meeting and exceeding customer expectations?  Years ago, before digital and in my Hasselblad days, at every convention, there would always be a few students who’d come by and want to show us their portfolios. Often the portfolios themselves were incredibly expensive […]