How to Not Compete on Price – Part II

Intro by Skip Cohen

It’s the second part of Bryan Caporicci’s two-part post on pricing, but this one takes the opposite approach with six steps to make sure you’re NOT competing on the pricing of your products and services.

No matter how you strategize about the challenge of pricing, it’s an education process with the majority of the responsibility on you. Your work has to be exceptional, but you have to go beyond just your skill set. You have to create an experience for your client. This is about relationship building, not just marketing.

Most important of all, remember your main goal – exceed customer expectations and make yourself habit-forming.

Let’s get real specific here.

There is a 6 step process you must follow to successfully not compete on price in your photography business. This process happens twice for every client you book – once without your direct involvement, which I call the pre-inquiry process, and once with your direct involvement, which I call the inquiry process.

The first time through the process (the pre-inquiry process) is when the prospect is researching, looking at options, asking around, Googling you, visiting your website, reading testimonials, checking out your work, following you on social media, and so on. The second time through the process (the inquiry process) is once they inquire and then you are more directly involved in the process.

Whether you like it or not and whether you know it or not, this process is happening twice. When you aren’t intentionally optimizing this process, you’re leaving your bookings up to fate and based on conditions outside of your control. Be purposeful and design a business that is guaranteed to not only have a steady flow of inquiries, but also a steady stream of bookings, all of which are based on not competing on price.

The 6 steps are as follows: